Colour Policy

Prior to all colours a consultation will be required by our professional stylist, for our sensitive clients that have had allergic reactions from past a patch test will be needed. Please book this 48hours prior to your appointment.

To ensure clients satisfactory in your colour at Finnesse hair our team members use professional colours, and we recommend professional home care products to restore your hair to keep a long lasting colour. If recommendations from our professional stylist have not been followed through at no time can Finnesse Hair guarantee long lasting results. If unsatisfied with your colour service you must contact Finnesse Hair in one week of your service being done.

Booking Fee

Finnesse Hair pricing is based on consultation before commencement of a service performed.

All new guests and online bookings at Finnesse will be required to pay a 20% booking fee on all booked services. Missed appointments or bookings cancelled with less then 24hours notice incure loss of booking fee. Finnesse reserves the right to cancel unconfirmed appointments, no shows will be required to pay a booking fee for all future appointments.

Privacy Policy Statement

Finnesse Hair is committed to providing quality customer service to you and this policy outlines our ongoing obligations to you in respect of keeping your details confidential and used only for our records.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).

Personal Information

At Finnesse hair you may access our site without providing your details, for future Finnesse customers that require a service your personal information will need to be submitted. At any time of wanting to update your details or no longer require our services please contact Finnesse hair by info@finnessehair.com.au.

Social Media

At Finnesse Hair and as our guest, you may be asked to be apart of our training and photographic work. Your permission will be required for any images that are used on our social media platforms.

Shop Online Policy

When purchasing on line, please choose carefully as there are no refunds or exchanges on products or electrical items, blowdryers, hair straightners and brushes. All products are for click and collect.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Finnesse Hair